Voice, a communication channel, is available in free trial.įollow these steps to set up Number Masking via web interface. If you need help creating your Infobip account, visit Create Account.
Refer to the How to get started with the Infobip API article for more information.
Log in If you don’t have an account, sign up. Learn how to configure Number Masking via API.
We'll cover all these how-to steps below. Developed Number Masking mapping logic on your side.To start using Number Masking service, you will need the following: You can set up Number Masking using the web interface or API. In other words, it allows two-way communication between the likes of buyers and sellers, customers, and delivery service staff, without exposing personal phone numbers.įor more information, refer to How Number Masking Provides Privacy and Anonymity Setup Number Masking connects two parties while safeguarding their private information. Refer to the Number Masking Status API for more details about the statusURL request. For example, whether the call was answered, duration of the call, phone number involved in that conversation, etc. When the Number Masking call is finalized, Infobip sends the statusURL with the information of the call details. You have to upload the file beforehand, of course. It's also possible to receive a fileID and, instead of forwarding the call to another person's phone number, our platform would play an audio file that corresponds to this fileID. In a response from your platform, Infobip platform expects to receive a phone number where the inbound call should be forwarded to. This request contains the caller number and the called Voice number. Refer to the Number Masking callback API for more details. Infobip sends a HTTP request to a callbackUrl you provided. Once the Infobip platform receives an inbound call, it sends a HTTP request towards your platform to determine where to forward the call to, and what caller ID to present. Check out the high level-level overview and see how it works.
Number Masking is a service on the Infobip platform that can be enabled for inbound calls. Before you set up and start using Voice and Video, make sure you've checked the country's telecom regulations. Certain types of Voice and Video calls and call recordings might be subjected to specific country regulations.